Looking for a fight….

How many times have we gone into a meeting or conversation or even email just knowing it’s going to be a fight to get something done!  zora fight

Yesterday was one of those days where I regret horse ownership all the way!  Zora decided she was taking herself for a walk because why not and then decided that she didn’t like her little brother who we had just moved over.  I was frazzled to say the least and annoyed with her, worried about the other horse getting hurt and being cold and all sorts of new things and frankly was just about done!

So I asked my amazing trainer for a quick lesson because I just knew that the horse was at fault, I mean she was causing me stress so it had to be all her right?? (OK wrong) As leaders we often decide way before anything that things aren’t going to go well.  And frankly I am sure non-leaders do the same thing!  We assume our clients are going to be upset before we even give them a chance! to be upset!  We go in looking for the fight.

So yesterday I saddled up my horse, again knowing it was going to be a fight because I am the human and she is only the horse!  The first words my trainer said to me “you can’t start off assuming there is going to be a fight”… huh? What? You mean she might just be OK? NO that can’t possibly be right! She’s been a brat the entire day…so of course that is going to continue..

Except it didn’t, once I let go of the idea of a fight she was amazing. Doing everything I asked and in a great way!  Now my trainer did offer some insight in case she did give me a fight, but she didn’t.

You see as leaders, when we expect the fight we often get one, so instead of thinking that this is going to be a battle expect it to go well and prepare for the fight. For example, are you delivering something later than expected, maybe it got away from you and you didn’t tell the client it was coming late.  Can you change the time? No you can’t but you can apologize and let it go.  If your client comes back with guns blazing then you can react in the way you thought through.

So often we get ourselves ready for the fight and when it doesn’t come we create it!  We decide on our own that there is going to be a fight and we push buttons either intentionally or not but they get pushed.  Our team and our clients come back swinging and we feel validated that we were ready for the fight!

Instead what if we waited, took that deep breath and decided that there wasn’t going to be a fight.  We can have a battle plan ready but not have to use it! (Interesting concept huh)

This week, take a moment and ask yourself, are you preparing for the battle or are you gearing up for the fight!  Once you realize that you are gearing up for the fight you can start preparing for battle instead!

No I don’t have favorites!!

We’ve all had that one employee that we felt like we were just not clicking with! We’ve also had that one employee where we feel like they are the best.  We connect with them, we feel great leading them, even when they make mistakes we feel great!

Then there is their counterpart.. the one who shows up late, doesn’t listen, seems like they could care less about what we say and do.  We might find ourselves avoiding giving this person feedback or when we do it’s done in a more negative light.  We might push this person in meetings because we just know that they are wrong and we are right!

What if we looked at this differently?  I know I have talked about different styles of people, this includes how people feel appreciated.  You’ve probably heard of love languages but what about appreciation languages? Everyone feels valued differently… some of us want to hear we are doing a good job, or ask if they need help or even be included in projects.  For me, hearing that I am doing a good job in a meaningful way is important for me.  Others want to feel included or asked if they need help.

Instead of thinking that this person isn’t leadable or makes our life difficult what if we thought about how we can lead them differently?  Thinking about what makes them tick, and makes them feel appreciated.

This week think of the one person who just seems to rub you the wrong way, and figure out a way to connect with them.  And here’s a really easy way to do it!  Start by asking them questions about themselves!  It’s easy and I promise you might get some insights!

Leadership Newsie Style

I had the opportunity to see Disney’s Newsie’s this weekend, if you haven’t seen it – go rent, watch!  It was amazing!!

The whole story is about a rag tag bunch of kids who sell newspapers (or papes) in New York.  When the boss raises the rates of papers the kids come together to try to create a union and strike.

Growing up in Flint Michigan I know the power a union can hold both positive and negative.  There was one quote that struck me especially after we talked about micromanaging before.

Catherine Plummer says “Being the boss doesn’t mean you have all the right answers, just the brain to recognize the right one when you hear it”

OK Read that out loud!  (Who cares whose lisenting!!)

Do you hear it, you, the boss don’t have to have all the answers!  WHAT? You are the boss you should have all the answers right? WRONG!

You just have to know the right one when you hear it!  Even more importantly is to help your team feel safe to provide the answers.  If you spend time asking for answers then shoot each down when you hear it, you aren’t leading you are being a bully!

Your team needs to process through the options and then they can provide the answers.  Next time there is something that needs solving ask your team for input and instead of judging each answer think about how it could work.  What could be modified to make it work?

Of course your team is going to be missing details that you may have and of course giving everyone a raise isn’t always the answer, but maybe there is something in that answer that could make change within the organization.

Good luck and Happy Leading

MicroManaging

HI Loyal Followers,

We’ve all had that 1 manager that was a total micromanager.  They can’t seem to leave us alone. Every little thing is nit picked, reviewed and feedback given.  It can be so frustrating!

What IF, YOU are the micromanager?  Now before you close the page telling me that I am so wrong, you are totally not that person!  Stop for a moment!  Most of us think we are really good leaders. I mean we are looking at ways to be better, we are reading books, listening to our mentors, seeking advice, doing all of the things that make us better!! BUT what if I said that those are all great things but you can still be micromanaging your team!

Micromanagers are not always the terrible leaders we expect. They are often people who got promoted to leadership for a lot of reasons.  Sometimes it’s because they are there, or because they worked really hard, and maybe it is actually because they are a good leader.  They just don’t have the tools to allow them to let go of the day to day tasks they are so used to managing.

This week, I want you to think before you send that email to your team.  Think about what you are trying to do? Are you really inputting details that are needed or does the team already know this information and you are just inputting because you feel a little of out control!

And before you give me the “Yea BUT”… there is a reason these people are on your team!  Yes there is probably room for improvement but what if you allowed your team to misstep? Make a mistake and have to deal with the repercussions of that mistake.  (I know you want to protect your team so you are giving them the tools they need to make it right) But what if they already know and are working to resolve??

Take a moment and check your motives, be honest!  Sometimes you have to let your team make a mistake so they can learn next time.  If you are getting pressure from upper management push back on them! Remind them that the team is overall performing well and you TRUST them!!

Happy Leading!

Leaders as Learners

Yesterday while working with my horse I realized the things she has taught me.  Like how to be less afraid and how to just NOT give up!  I was talking with my trainer about another lady she works with and how learning at any age can’t stop. I mentioned that at 48 I figured I was a bit older than her other student but that at our age we can’t stop learning.

She shared that her other student is 57!  I share this because she started riding 2 years ago and has been working at it every day.  As we grow older we tend to think that there isn’t anything new for us to learn.  We focus on ourselves, our spouses, children or grandchildren.  However, there is still so much for us to learn and those experiences are going to come in alot of shapes and sizes.

Learning doesn’t have to be structured and it doesn’t have to be specifically about being a leader.  Take a class, join a club, learn to paint, work with wood or weld! (Yes welding is one of my secret dreams)

You see when we seek out learning opportunity’s we grow in every other area of our lives.  We learn to be learners!!  We also learn to take risks and to seek new ways to experience life!

This week seek out ways that you can grow and learn! You won’t be disappointed!

Is this the hill you want to die on?

I am one of those people who just wants to be right!  (Ask my family they will confirm this!) However as a leader it becomes a bit of a dicey thing if you push to be right no matter what.  Recently I got into a disagreement with a co-worker about something so trivial.  However, I ‘knew’ I was right!  OK So I was right and she was wrong, BUT what I did by pushing my ‘rightness’ may have harmed a relationship that needs to be cared for.

You see my being right or my being wrong really didn’t matter in the long run. It simply was something that I wanted to win in the moment, however doing so could of caused me to harm the relationship I have with that person. As leaders we have to ask ourselves if this is the hill we want to die on.

You see by asking ourselves how much does this really matter (is this the hill I want to die on) we can really determine if this is something that is really important. Sometimes the answer might be yes, and guess what THAT IS OK! However asking yourself that question gives you a pause to really see if this is a battle you want to win.

I struggle with conflict, so for me I really have to ask the question and then ask again.  For me, sometimes it should be a hill I want to die on but I am too afraid of the conflict.  In this situation it was something really dumb, and I just wanted to be right, well to be right! (not the hill I was willing to go on)

In your next conflict ask yourself if this is the hill you want to die on!

Want to keep up with me and my new horse? Check out my articles on Horseclicks.com

 

Contributor Rosette

Bad Horse Leader Baaddd….

Hello fellow followers! I am so excited to tell you about my new horse Zora (Aka The Queen) She is an OTTB Rescue who is slowly learning that humans are not so bad. She had some bad experiences after she retired and it’s taking her some time to learn that we aren’t all terrible.

We are all familiar with what makes a good or bad leader.  I am sure if you stopped for a moment you could think of at least 1 person in your life that was a great leader and 1 person who couldn’t lead themselves out of a paper bag.  I am guessing if horses could talk they’d probably have a few examples themselves.  I am pretty sure there are days both of my horses are looking at me like they’d prefer I was in a paper bag than standing there trying to teach them something.  More often than not I ‘think’ I am doing it right and they ‘know’ I am doing it wrong!

The other day I was working with the Queen on her backing up.  She is a rescue we’ve owned for about a month.  She had been with the rescue for about a year and was used mainly in their lesson program.  She is AMAZING under saddle, but on the ground she has some issues.  She had been abused prior to her being rescued so anytime you tried to touch her face she pretty much threw her head up and backed up.  (Imagine trying to halter this horse!)

We’ve been working on the concept of pressure and release from pressure and she is doing great!  She is smart and really figures stuff out quickly.  Next came the movement of her feet and the lesson about backing up.  So I stand in front of her and swish the rope. She jumps back and really gives me a wary look. OK Something isn’t right. Of course my daughter who is also my partner in crime is trying to not grab the rope from me.

She steps up and reminds me that my leadership is more pushing than leading.  You see my motions were simply too large for Zora. She needed me to make my initial movement smaller.  She was reacting to my over-reacting.  As leaders we often do the same we find something we need to correct with our team and we think that we have to go big to make the correction. Our team over-reacts because of our too big reaction.

Why not start small, have a 1×1 conversation, explain what you are seeing and why that might not be the best for the team. Then if things still don’t improve your actions can get bigger.  Just like me teaching Zora to backup I need to start with smaller motions and if she doesn’t react to that, then I can swing the rope bigger and finally I can then add a quick strike if she still isn’t moving her feet.  Now please don’t go hitting your co-workers! But you can progress from small to big.

Alot of times the issue is more of a miscommunication than someone really trying to do the wrong thing.
What ways have you found that you tend to react bigger than  you should? How can you resolve that?